Customer Service
Our mission is to serve our customer with the most reliable customer service. Our USA based Sales Reps guide you through the purchasing process and assist with any question or recommendation needed before and after purchase.
Quality Control
Our quality control process is managed by a team of experts, that combine state-of-the-art technology and more than 25 years of experience, inspecting 24/7 the manufacturing process of the capsules to ensure that they all meet the highest quality standards of all our customers worldwide.
Our quality process is supported by all our current certifications that go from certifying the raw material (Kosher and Halal), to the manufacturing process (GMP) and the supply chain security standards (BASC).
Logistics and Supply Chain
From the leading manufacturer of empty hard capsules to your front door. We guarantee that all the highest requirements in storage and transportation are met, to secure the highest quality of our products.
Our goal is to give value to our customers by responding efficiently to their needs and providing a reliable capsule supply.
Marketing
Constantly monitoring feedback and customers expectations, our marketing teams help us communicate the most convenient deals and offers, at the right time. Aiming to provide a one to one experience, our ambition is to build strong relationships with each and every single one of our customers.
Innovation
We believe in science and constant change. Our complex formulation has been tested and reinvented year after year in order to provide top of the line empty capsules; using proprietary capsule polymers, to better support hygroscopic, hydrophilic, lipophilic, or abrasive API fill materials.
Our capsule locking system, Farma Loc, for instance, is one of the most effective in the industry